Legal

Terms and conditions

The website yuukart.com belongs to Potencial Memory, Lda. By browsing this site or placing an order, you accept the terms below.

Personal data protection

At yuukart.com we guarantee confidentiality of all provided data.

Data is stored exclusively to improve customer experience, purchases, and communication.

You may cancel your account or update personal data and communication preferences at any time.

Payment methods

We accept Multibanco card, MB Way, PayPal, and bank transfer.

Multibanco reference payment is also accepted with a 3-day validity period (Portugal only).

Product sale prices

Product prices are set by yuukart.com and may be changed at any time.

Displayed prices include VAT at the legal rate and do not include shipping where applicable.

If a pricing error is identified before delivery, the customer will be contacted to confirm or cancel the order.

Order shipment

Order value corresponds to the total product amount after discounts and excludes shipping costs unless explicitly stated.

Delivery timeframes

Orders are usually processed within 5 business days, subject to stock availability.

If an item is unavailable, customers may wait for restock, replace the item, or cancel that item.

  • Mainland Portugal: 3 to 4 business days
  • Madeira and Azores: 3 to 15 business days
  • Europe: over 10 business days
  • Outside Europe: over 20 business days

Tracking

When your order ships, you receive an email with a tracking code.

Exchange and return policy

You may request an exchange or return within 14 days of delivery by contacting support and sharing order number and items.

After confirmation, products must be returned within the stated deadline and in original condition.

Dispute resolution

In case of dispute, customers may use alternative consumer dispute resolution entities and the EU online dispute platform.

Cookie preferences

We use analytics and marketing cookies to improve the website and measure results. You can accept or reject these cookies.

Learn more in our privacy policy