Legal

Refund and Returns Policy

Our refund and returns policy applies for up to 30 days from purchase, subject to the terms below.

Return eligibility

To be eligible, items must be unused, in original condition, and in original packaging.

Proof of purchase is required to complete your return.

  • Do not send your purchase back to the manufacturer.
  • Some returns may only qualify for a partial refund.

Non-returnable items

  • Gift cards
  • Downloadable software products
  • Certain health and personal care items
  • Perishable goods and hazardous materials

Refunds

After receiving and inspecting your return, we send an email confirming approval or rejection.

If approved, the refund is issued to your original payment method within a few days.

Late or missing refunds

If you have not received the refund yet, check your bank account, card provider, and bank processing time before contacting support.

Exchanges

We only replace items if they are defective or damaged. Contact us by email to request an exchange.

Return shipping

Return shipping costs are paid by the customer and are non-refundable.

If a refund is issued, return shipping costs may be deducted.

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